Thursday, October 30, 2014
We recently parted ways with our last office manager and were stunned, absolutely mortified to realize that our customers were NOT being treated fairly and that many, many shipments we were told had shipped, actually had not.
Block #10 of Mystery Quilt
We apologize - as my daughter Kelly says - deep down in our bellybuttons! I have been designing quilts for 25 years and this is not how we run a business or treat our friends and customers.
Just one of the little problems we're running into is a lack of a list of our club members. If you belong to the Mystery Quilt Club, Featured Fabric Club or any of the other clubs we have, could you please email me at firstname.lastname@example.org and let me know which club or clubs. If you would give me your name and either phone # or email address we can get in touch with you if we don't have mailing information, etc. We hope to be invoicing and mailing the Mystery Club blocks today or tomorrow. If you pay through PayPal, please watch for the invoice.
October Featured Fabric block
Tara and Kelly and I are sorting and organizing a magnificent mess and are quite regrettably behind on shipping.
During this transition things will take a lot longer.
Half the time we have to not only go cut the kits that were supposed to have been shipped but also go back and enter customers and items into Quickbooks. Yada, yada, yada.
Thanks for sticking with us.
Posted by Jan PATEK at 8:38 AM